Privacy policy

Privacy Policy

Effective Date: July 11, 2026

At Tails & Paws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by our payment providers)

  • Order history

  • Device and browsing information, such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers only when necessary to:

  • Process payments

  • Deliver your orders

  • Operate our website

  • Comply with legal obligations

These providers are required to protect your information and use it only for the services they provide.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.